These Terms and Conditions ("Agreement") govern the use of TM Eco-Cleaning Service's cleaning services and website. By using our services or accessing our website, you agree to be bound by these terms. If you do not agree with any part of this Agreement, please refrain from using our services or website.

1. Services

TM Eco-Cleaning Service provides professional cleaning services for residential and commercial properties. We strive to deliver high-quality cleaning to our clients, but we cannot guarantee the complete removal of all stains or dirt. Our services are provided on a best-effort basis, and we will work with you to ensure your satisfaction.

2. Bookings and Payment

To request our cleaning services, you may book an appointment through our website, phone, or email. We will provide you with a quote based on the information provided. Payment for our services is due at the time of booking or as otherwise agreed upon. We accept cash, bank transfers, and other agreed-upon payment methods.

3. Cancellations and Rescheduling

If you need to cancel or reschedule a cleaning appointment, please provide us with at least [number] hours' notice. Failure to provide timely notice may result in a cancellation fee. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances or events beyond our control. In such cases, we will make reasonable efforts to notify you and find an alternative arrangement.

4. Client Responsibilities

It is your responsibility to provide accurate and detailed information about your property and any specific cleaning requirements or instructions. You should ensure that our cleaning staff has safe and unrestricted access to the areas that need to be cleaned. We are not liable for any damages or delays resulting from insufficient or inaccurate information, or for any loss or damage to personal belongings or valuables left in the property during our cleaning service.

5. Health and Safety

Our cleaning staff adheres to health and safety guidelines while performing their duties. We reserve the right to refuse any cleaning tasks that may pose a risk to the safety of our staff or may require specialized training or equipment.

6. Limitation of Liability

To the extent permitted by law, TM Cleaning Service shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with our cleaning services, including but not limited to loss of profits, data, or personal belongings. Our liability is limited to the amount paid for the cleaning service in question.

7. Intellectual Property

All content, logos, and intellectual property displayed on our website or in our promotional materials are owned by TM Cleaning Service and are protected by copyright and other intellectual property laws. You may not use, reproduce, or modify our intellectual property without our prior written consent.

8. Amendments

TM Cleaning Service reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Agreement periodically for any updates. Your continued use of our services or website after the changes will constitute acceptance of the revised Agreement.

9. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

If you have any questions or concerns about these Terms and Conditions, please contact us .
Last updated: 05.07.2023